Common Questions

SEPTIC AND PLUMBING QUESTIONS AT BROWN PLUMBING & SEPTIC, LLC IN CHESAPEAKE, VIRGINIA

“If It Don’t Go Down, Call Brown”

Q: What causes the thick crust in my tank?

A: The crust is the organic material that has congealed into a solid mass. This condition can indicate a bacterial deficiency.

Q: I had my tank pumped out last week. Is it possible that its full already?

A: It’s not only possible, it’s necessary for the tank to be at operational capacity to operate correctly. Septic tanks are designed to operate full for proper water/solids separation.

Q: Is there anything I can put in my tank to avoid pumping?

A: No. Some of the material in the tank is not biodegradable. This material must be pumped out.

Q: My system backed up recently for the first time in many years. Why should I start maintaining now?

A: Even though the backup may have been caused by broken pipes, tree roots intruding into your lines, or some other obstruction, it is possible that this backup is the first sign of failure.

Q: The drainage in my house seems to be sluggish and sometimes temporarily backs up. I also sometimes have a foul odor and mushy ground in my backyard. Are these signs of septic system failure?

A: These may or may not be signs of a deteriorating septic system.

IMPORTANT HINTS FOR A HEALTHY SEPTIC SYSTEM

1. Do not overload your septic system. Use water sparingly. Do only full laundry and dishwasher loads at off-peak times
if possible.
2. Do not put kitchen grease down the drain
3. Do not flush cigarettes, sanitary napkins, disposable diapers, or other inorganic materials down the toilet
4. Do not put gasoline oil, anti- freeze, paint, paint thinner, pesticides, etc down the drain.
5. Use garbage disposal sparingly or increase septic system maintenance schedule.
6. Check all plumbing fixtures for leaks
7. Ask your contractor if you think tree roots are clogging your pipes.

OUR SEPTIC AND PLUMBING PRODUCTS

At our plumbing and septic company, we offer a wide range of products that are suitable for any budget. To clean drains and maintain sewers, we offer DrainMaster™, a concentrated cleaner with a high-count liquid buildup remover. For sewer root control, we sell RootX™. This product uses foaming action to strip away grease, kill roots on contact, and prevent future growth.

More Products

We also carry BIO-REM E-D™, a bacteria/enzyme product formulated to treat grease in grease traps and drains. It is also effective for drain field lines. We carry this product on all our trucks or you can purchase it in the office.

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Site Links

Contact Info

(757) 482-3594

Hours:
Open 24 Hours
Mon - Sun

Location

1828 Mount Pleasant Rd,
Chesapeake, VA 23322

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